How to book

Booking opens at 8.30am on Tues 26 June 2018


Online

You can have confidence that the Book Festival online ticket-buying system is fully secure. All credit card transactions processed from this site are encrypted to create a secure and convenient service.

Tickets will be posted to you unless you are booking less than 7 days before the event. If this is the case, you will be advised to collect your tickets from the Entrance Tent in Charlotte Square Gardens on the booking confirmation email which will be sent to you automatically once you have submitted your payment details.

If you're new to online booking: If you have never booked tickets on our website before and do not have an online account follow the instructions below to create a web account.

To create a web account:
•    Go to the Login/Register page and enter the email address you wish to use to log in – choose an email address that you have regular access to.
•    Leave the password field blank and click ‘Continue’.
•    Complete the registration form.
•    You will receive an email containing a link to activate your account – click on this link to complete the process.

If you encounter any difficulties please contact boxoffice@edbookfest.co.uk or call 0131 718 5666 for assistance (10am-5pm, Monday to Friday).


By phone: 0345 373 5888

Calls are charged at the same rate as a local call to a landline. Please check your mobile contract as its network charges may differ.

Opening Hours

Tues 26 Jun: 8.30 – 17.00
Weds 27 Jun to Fri 10 Aug: 10.00 – 17.00, Mon - Sat
Once the Book Festival has opened: 9.30 – 20.45 daily

The first day of booking is extremely busy. We will do our best to deal with calls quickly however you may not get through immediately.


In person

For the first day of booking only:
Edinburgh International Conference Centre, Morrison Street, Edinburgh
Open: Tues 26 Jun, 8.30 – 15.00
 
After the first day of booking:
The Hub, Castlehill, Edinburgh EH1 2NE
Open: Weds 27 June – Fri 3 Aug, 10.00 – 17.00, Mon – Sat
 
Once the Book Festival has opened:
In Charlotte Square Gardens in the Entrance Tent
Open: 9.30 – 20.45, daily
 
On George Street
Open: 9.30 – 19.30, daily
(also open from Sat 4 Aug 10.00-17.30, the week before the Book Festival starts)  

Ticket prices

Ticket prices vary according to the event. Most adult events are priced from £0 - £15 and children's events from £0 - £8. Please see the brochure or online listings for details.

Concession prices are available to:

Students
Over 60s
Under 16s
Disabled visitors (carer goes free - see details below)
Young Scot cardholders
Jobseekers

Proof of entitlement will be required.


Pay What You Can
The standard price for these events is £12.00 but if you can pay a bit more it helps us to put on the Festival and offer cheaper tickets. If you can’t quite manage it, please Pay What You Can (from £0 - £15).
 

Carer Tickets
If your disability requires that you need a carer to attend our events the carer is entitled to a free ticket, which should be booked at the same time as your own. If booking online, buy two tickets and we will refund your carer ticket (free tickets cannot be booked online). 
 

Baby Tickets
If you cannot make alternative arrangements, we are happy for you to bring babies under 2 years to events. Everyone attending an event requires a ticket, including your baby. Please request a free baby ticket from the Box Office on the day of the event. If the event is advertised for babies (0-2 years) , then you will need to purchase a ticket the usual way.


Payment

We accept Visa / Delta / Maestro / Mastercard. Cheques should be made payable to Edinburgh International Book Festival. Bookings are subject to a £1 booking fee unless tickets are purchased in person (this is applied to each transaction, not each ticket booked). Tickets cannot be exchanged nor money refunded unless an event is cancelled or substantially changed. Where ticket demand is high for sold out events, we may offer a refund. Tickets must be returned to the Box Office before a refund can be given and refunds will only be made to the original payment method.


Accessible Seating Requests

If your disability requires you sit in a specific area (aisle, etc) please let the Box Office know at least 2 days before your event. We will put a note on your booking and our front of house staff will reserve a seat for you at all the events you have booked. We will do our best to seat you somewhere suitable for your needs. Please note: due to space/demand we cannot also reserve seats for others in your group because we need to ensure the most accessible seats are available for those who need them most.

Assistance dogs such as guide dogs and hearing dogs are welcome.


BSL Interpretation by request

British Sign Language interpretation is available for selected events in the programme. You can search for events with BSL signing via our online events listings, or find them in the printed brochure.

It is also possible to request BSL interpretation for any other event in the programme.

How BSL interpretation by request works

• Buy tickets to the event you want to see in the usual way.
• Email bsl@edbookfest.co.uk or phone 0345 373 5888 to request an interpreter for the event you have booked. 
• We will process requests weekly in July and make arrangements with our BSL interpreters before coming back to you to confirm your request. If you would like a BSL interpreter, we ask that you let us know promptly. The final date for requests is 27 July.

Please note: We can only fulfil a limited number of requests. Tickets must be purchased in advance of any request, subject to availability. If we are unable to fulfil a request we will refund your tickets or exchange to an alternative event.


Captioned performances

A selection of events will be live-captioned. A full list of these events can be found here once the programme has launched in June.


Learning disability friendly events

We have created a series of events for people with severe or multiple learning disabilities. A full list of these events can be found here once the programme has launched in June. 


Events and seating

Events are 1 hour long unless otherwise specified in the event listing. All our seating is unreserved (seats don't have numbers) and therefore you can sit anywhere in the auditorium you wish.

Latecomers: Please be considerate and arrive in good time for your event. Latecomers are hugely disruptive and will not be admitted after the beginning of events. Please allow enough time to pick up tickets (if applicable) and get to the relevant venue. Refunds will not be given to latecomers.

Back to back events: Please do not book events back-to-back (where one event finishes at the same time the other starts). You will not get to the second event in time for the start, and we do not admit latecomers (see above).


Box office contact details

Email: boxoffice@edbookfest.co.uk
Telephone: 0345 373 5888

Edinburgh International Book Festival Box Office
PO BOX 23835
Edinburgh
EH2 4WS

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